Terms & Conditions
Individual Travellers
PAYMENT POLICY
Deposit payment = €250 per person or 20% of total invoice, whichever is greater.
Full payment = Due 45 days prior to arrival.
CANCELLATION POLICY
<45 days = Full amount as per invoice is forfeit.
46-90 days = Deposit is forfeit.
91-180 days = 50% of deposit will be refunded or full deposit may be used within 6 months.
>180 days = 85% of deposit will be refunded or full deposit may be used within 6 months.
Group Bookings
PAYMENT POLICY
Deposit payment = $250 per person or 20% of total invoice, whichever is greater
Rooming list = Due 120 days prior to arrival
Full payment = Due 60 days prior to arrival
CANCELLATION POLICY
<60 days = Full amount as per invoice is forfeit.
60-120 days = Deposit is forfeit.
121-240 days = 50% of deposit will be refunded (minus bank fees) or full deposit may be used within 6 months.
>240 days = 85% of deposit will be refunded (minus bank fees).
Recommendation
• Lembeh Resort strongly recommend guests to purchase travel insurance with cancellation-cover
• Lembeh Resort requires a deposit to guarantee rooms
• Unused services are non-transferable and non-refundable
